Intellicore Design Consulting > A Good Fit?

12/9 2005

CONSULTATION: Six hour consultation via in person, phone, or video chat t which includes a group culture assessment tool to discover your digital engagement and connecting to your audience.
PROGRAM & FRAMEWORK: A comprehensive workbook with exercises and resources to identify the value creation opportunities of digital engagement for your business. Together develop a digital engagement framework for strategies, processes and technologies to engage your potential and existing customers.
FOLLOWUP: A follow-up program is available (at an additional cost) with businessl coaching and technical guideance.
RESULTS: The realized benefits from a strong online presense is having activities and digital assets that take your potential and existing customers from merely reached to being sustainably engaged. Also, help you select the right channels, develop a content strategy and ultimately activate your audience to become an advocate of you and your business.

11/12 2005

PROFILE ANALYSIS & CONSULTATION: Six hour consultation via in person, phone, or video chat which includes assessment tools to to gain insights to your product or service and customer experience.
PROGRAM & PLAN: A comprehensive program with resources to understand the critical questions about your product, its audience and the most cost effective way to go to support your product or service.
FOLLOWUP: A follow-up program is available (at an additional cost) with business coaching and technical guideance.
RESULTS: The realized benefits will be revenue growth, efficient product management, satisfied customers, and bottom-line cost savings. Also, be able to deliver superior customer experiences which in turn; creates brand loyalty and increases market impact.

9/26 2005

CONSULTATION: Six hour consultation via in person, phone, or video chat which includes an assessment tool to understand how to communicate better and improve your relationships with customers.
PROGRAM & BLUEPRINT: A comprehensive workbook with exercises and resources to acquire the knowledge necessary about your end to end journey of your potential and existing customers. Learn to connect all the touch points of customer interaction and transaction, aggregating data and revealing trends in these customer journeys tied to actual behavior and business outcomes.
FOLLOWUP: A follow-up program is available (at an additional cost) with business coaching and weekly technical guidance sessions.
RESULTS: You will fully understand and respond to the root cause of any satisfaction issue, whether online, at the call center, in the storefront or somewhere else. These insights will make it possible for you to develop well-informed and effective solutions for taking customer satisfaction to a new level.